UCaaS
A fully compliant and secure global cloud communications solution designed for flexible scaling with minimal investment. With expert guidance, you’re in safe hands—from seamless on-boarding to ongoing support.
Effortlessly access scalability, cost savings, flexibility, seamless communication, enhanced collaboration, improved customer experience, and integration with other business tools—all in one place
Transition from expensive, slow on-premise CapEx-heavy systems to a flexible, evergreen SaaS OpEx model with $0 upfront investment—embracing the cloud with ease.
Full access to Australia and New Zealand numbers, easy porting of own number ranges
Industry leading 99.999% availability for peace of mind


Collaboration
Video meetings, File sharing, Screen sharing, Instant messaging, Webinars, Rooms, Mobility, AI, Microsoft Teams DR and Contact Centre.
Value Added Services
Cloud Fax, Cloud SMS and API
Telephony
Unlimited calling, 1300 and 1800 numbers, IVR, Queues, Auto Attendant, Park, Flip, Forwarding, Voicemail, Dial-by-name, Directory, Monitoring, Analytics, Call Recording, Hot Desking, Shared Lines, Conference, Presence and more...


Hybrid Communications
Alongside our UCaaS solutions, we provide a scalable Hybrid offering that can either enhance or fully replace traditional telephony systems. This approach meets legal requirements for on-premise communications while protecting your existing investments. Enjoy the best of both worlds: your on-premise infrastructure combined with our cloud-based collaboration tools.




Microsoft Teams Integration


Desktop and Mobile Client


DECT, WiFi and Deskphones


Various business tools interoperability
Cordless Telephony
"Say hello to a vendor-agnostic cordless system that’s all about flexibility and taking your operations to the next level!
Whether you need a single-cell, multi-cell, or multi-site setup, we’ve got you covered—spoiled for choice, much? But wait, there’s more! If cost-efficiency is your secret sauce, our fully cloud-managed WiFi solution is here to save the day. Deploy in seconds and make the most of your existing infrastructure.




We're experts in finding the perfect cordless solution—balancing criticality, flexibility, and cost-effectiveness like a pro! With a track record of deploying cordless systems for Retail, Hospitality, Education, Healthcare, Warehouses, Nursing Homes, and other Small to Medium Businesses, we’ve got the ideal fit for you. Curious where your business stands? Take a sneak peek at our comparison matrix below—it’s your first step to cordless bliss!
The scalable DECT multicell system—perfect for shops of any size.
End-to-end encryption (SRTP/TLS) and LDAPS support for safe access to the central phonebook
Seamless roaming and handover of the calls for multi-floor offices, campuses and extended outdoor sites
Compatible and auto-provisioned with top on-premise and cloud telephony providers, featuring remote administration for quick service activation and configuration updates
Built for easy deployment at any scale, the Multicell system supports over 20,000 users on a single platform, covering one or multiple sites with extended coverage
Connects to Messaging and Alarm servers via MQTT for intelligent message management and priority-based signaling.
Microsoft Teams integration
WiFi Cloud-Managed Cordless UC System: Freedom Meets Flexibility.
Dual band WiFi 6 capable
Advanced roaming and QoS, support for 802.11 k/r/v and WiFi Multimedia (WMM)
Push-to-talk
Accelerometer for important WHS automation and alerting
Zero-touch cloud provisioning and management and OTA updates
Virtually unlimited call capacity with noise shield technology and HD voice
Compatible with top UCaaS or SIP capable on-premise communication systems providers.
End-to-end encryption and secure directory access




Easy as 1,2,3
1. You pick your solution,
2. We run site survey,
3. We deploy your cordless system for flawless coverage.
Let’s get your business buzzing!
1300 / 1800 Australia
Cheapest Toll-Free numbers


Need a new 1300/1800 number?


Guess what? We’ve cracked the code to offer 1300/1800 numbers way cheaper than anyone else out there—because why pay more when you can get the best deal? When you buy with us, you own the number outright, and we handle the porting and hosting for you. While others pass their clients off to big carriers, we keep everything in-house. That means we can hook you up with full PABX features without breaking the bank. It’s a win-win: top-tier service, minimal cost, and all the perks. You’re welcome!






Converged Communications
Revolutionize Your Small Business Communication with Our All-in-One Solution!
Running a small business is no small feat. Between managing operations, serving customers, and growing your brand, the last thing you need is the headache of juggling multiple communication systems, licenses, and integrations. It’s overwhelming, time-consuming, and costly. But what if we told you there’s a smarter way?
Introducing the 4-in-1 Communication System – the ultimate single-box solution designed exclusively for small businesses like yours. This isn’t just another piece of hardware; it’s your all-in-one answer to seamless communication, security, and connectivity.
Simplify your tech stack
Save time and money
Stay secure and connected
Grow your business
Future-proof your investment


How It Works?
Wireless AP/Manager: Deliver fast, reliable Wi-Fi to your team and customers.
Phone System: Modernize your communications with a flexible, feature-rich phone system.
Next-Gen Firewall: Protect your business from cyber threats with advanced security.
Edge Router: Ensure fast, reliable internet connectivity with WAN failover and load balancing.
And that’s just the beginning. With our modular design, you can add features as your business evolves – no need to buy new hardware.
Ph.


Addr.
Encompass Business Park, 101 Rookwood Road, Yagoona, NSW 2199




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(03)-9123-4296
(03)-9123-4297
info@rufen.com.au
M&M Business Park, 327 Mansfield St, Thornbury VIC 3071